We stand behind all products we sell. In the event that you are unsatisfied with your order, you may return part of or the whole order within 30 days of the delivery date. We return only unworn/unwashed items.
How To Return An Item
1. Please email firstname.lastname@example.org to request a refund and we will assign you an RMA#.
2. Mail your returned item to:
CBB Clothing And Accessories
Returns Department RMA#
590 Waverly Street North
Oshawa, ON l1J 7G1
3. Include in your package a signed letter stating the reason for your return and the original receipt.
If a returned item appears to be washed, worn, or altered we will ship the items back to you and will not issue credit.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
Disclaimer: You are responsible for getting your package back to us. In the event that your return is not delivered to us, you will have to file a claim with your shipper. It is best that you use a traceable shipping method when shipping your order back to us.